Privacy Policy

SECTION 1 – HOW WE USE YOUR INFORMATION

When you make a purchase from Studio Tremblay, we collect personal details such as your name, billing address, shipping address, and email address as part of the order and fulfillment process.

When you browse our website, we automatically receive certain technical information, including your IP address, browser type, and operating system. This helps us understand how visitors use our site and improve your shopping experience.

Email communications (where applicable): If you choose to subscribe, we may send you emails about Studio Tremblay, including product launches, seasonal offers, and store updates.

SECTION 2 – YOUR CONSENT

How do you give consent?

By providing your personal information to complete a purchase, confirm payment details, arrange delivery, or process a return, you consent to our collecting and using that information solely for those purposes.

If we request your information for additional purposes, such as marketing communications, we will either ask for your explicit consent or provide a clear option to decline.

How can you withdraw consent?

If you change your mind at any time, you may withdraw your consent for us to contact you or to continue collecting, using, or sharing your information by emailing us at info@studiotremblay.com.

SECTION 3 – DISCLOSURE OF INFORMATION

We may disclose your personal information if required to do so by law or if you breach our Terms of Service.

Payments

If you choose to complete your purchase using a direct payment method, your payment information is securely processed and stored by our payment service provider. All credit card data is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

Transaction details are retained only for as long as necessary to complete your order and are deleted once processing is complete.

All payment providers comply with PCI-DSS standards, which are managed by the PCI Security Standards Council and supported by major card networks such as Visa, Mastercard, American Express, and Discover.

SECTION 4 – THIRD-PARTY SERVICES

Third-party service providers used by Studio Tremblay will only collect, use, and disclose your information as necessary to perform the services they provide to us.

Certain providers, including payment processors, have their own privacy policies governing the information we are required to share with them for transaction processing. We encourage you to review those policies to understand how your personal data is handled.

Some third-party providers may operate in jurisdictions different from yours or ours. As a result, your information may be subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party platform, you are no longer governed by this Privacy Policy or our Terms of Service.

External Links

Links on our website may direct you to external sites. Studio Tremblay is not responsible for the privacy practices of those websites and encourages you to review their privacy statements.

SECTION 5 – DATA SECURITY

We take reasonable and appropriate measures to protect your personal information and follow industry best practices to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Payment information is encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption. While no method of transmission over the internet or electronic storage is completely secure, we comply with all PCI-DSS requirements and apply additional widely accepted security standards.

SECTION 6 – COOKIES

Studio Tremblay uses cookies to enhance your browsing experience and support essential site functionality. Cookies help us remember your preferences, track site usage, and maintain your shopping cart.

You may choose to disable cookies through your browser settings; however, some features of our website may not function properly as a result.

SECTION 7 – AGE REQUIREMENTS

By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have obtained consent from a parent or legal guardian for any minor dependents using this site.

SECTION 8 – POLICY UPDATES

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon being published on our website.

If significant changes are made, we will clearly indicate that the policy has been updated so you are aware of how your information is collected, used, and shared.

If Studio Tremblay is acquired by or merged with another business, your personal information may be transferred to the new owners to ensure continuity of service.

QUESTIONS & CONTACT DETAILS

If you would like to access, correct, update, or delete your personal information, file a complaint, or request additional information, please contact us at:

Studio Tremblay
Email: info@studiotremblay.com